Appointments and bookings
Register appointments with doctor, service and time, and review online booking requests to approve, reject or reschedule them before they enter the schedule.
For reception teams
Nasaq Care for reception teams: a clearer operating day from booking to payment
Reception is where patients, doctors and operations meet. Nasaq Care gives reception teams the tools to register appointments, receive patients, run the queue and close out payments without scattered papers or conflicting information, and without promising unsupported features.
Notebooks and phone calls make the day harder than it should be
When appointments live in a notebook, online bookings in messages, and arrivals by word of mouth, reception spends its time reconciling different sources, and errors grow under pressure. Nasaq Care brings these operations into one sequential flow.
Daily reception tools
Check-in and queue
Register patient arrival and link it to the queue, following waiting and calling states so the team always knows who is next.
Invoices and receipts
Create the invoice, record the paid amount, track the remainder, and issue a receipt when payment completes, with protection against recording more than the remaining balance.
Practical benefits for reception
- One source of appointments instead of notebook plus messages.
- Clear queue order without repeatedly asking the doctor.
- Fewer payment errors by tracking paid and remaining per invoice.
- Easier coordination with the doctor on calls and schedule changes.
A typical daily reception flow
- Reception reviews online booking requests and approves the suitable ones.
- Patient arrival is registered and added to the queue at their turn.
- The patient is called according to queue order and policies.
- After the visit, reception records payment and issues the receipt.
Who is this page for?
A single receptionist
When one person runs appointments, arrivals and payments and needs one clear screen.
A multi-person reception team
When several staff work the same day and need shared state without conflicts.
Reception serving multiple doctors
When work is distributed across doctors, schedules and queues.
Related Nasaq Care Pages
Frequently Asked Questions
Does reception rely on multiple screens at once?
Daily operations run through the web interface: appointments, arrivals and queue, and invoices, inside the clinic scope and user permissions.
What happens to an online booking before it joins the schedule?
The clinic team can review the booking and approve, reject or reschedule it according to the clinic\u2019s operating policies.
Can reception record more than the remaining invoice balance?
No. The system prevents recording a payment that exceeds the remaining invoice balance to keep accounts accurate.
Does this page promise reduced waiting time?
No. The page explains arrival and queue organization tools and does not guarantee a specific numeric result.
Give reception a clearer working day
Review subscription plans or contact Nasaq Care to ask about your clinic\u2019s reception scenario.